Under the Consumer Protection (Distance Selling) Regulations 2005

1. Web Site Information
a) We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.


2. Description Of Products
a) The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

b) We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

 
3. Ordering Products
a) You may order products from the Web Site by submitting a completed order form through the check out procedure.

b) We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.


4. The Price And Payment
a) The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.

b) In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.

c) Payment is made by credit card at the time we accept your order. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card.


5. Delivery Of Products
a) We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us.

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.


6. Cancelling Orders
a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) If you cancel your order after we have despatched the products, then you must return the products to us at the address mentioned above. The products should be returned in unused  condition and at your own expense. We recommend the use of a Recorded Delivery Service.

c) You can no longer cancel your order once you have opened the product packaging or used the products. However, your statutory rights concerning the quality of those products will be unaffected (see 6e).

d) You may wish to replace the unused return with a different product. In this case only a nominal handling charge will be made, and a new order will be put in hand.

e) Any return which arises from a clearly defined visible manufacturing defect, or due to a non-conformity of the goods delivered to the goods ordered, will after verification by Magnetic Healing, entitle the buyer to a full credit to his/her credit card.